Returns & Exchanges

Returns & Exchanges

 Click Here For Return Form

Please carefully inspect your order upon delivery. If you receive damaged, defective, or incorrect merchandise, please contact us at (512) 771-6730 or by email at Info@burlebo.com and a representative will be happy to assist you.

 

Please send all Returns & Exchanges to:

BURLEBO
ATTN: Returns/Exchanges
1705 Hog Hollow Road
Dripping Springs, TX 78620

 

Exchanges:

Burlebo® accepts exchanges as long as the product is not on sale at the time of purchase, discontinued, visibly worn or damaged. Promotional items are not eligible for exchange. If the size you ordered does not fit properly or you would prefer a different design, please print our Exchange Form and follow the instructions. Please allow up to 14 days for processing and our customer care team will contact you if we have any questions. If the total value of your exchange is less than the value of the returned items, we will refund you the difference according to our return policies. If the total value of your exchange is greater than the value of the returned items, please include your credit card information or a check made payable to Burlebo®. We do not charge shipping on shipments for exchanged items.  Product exchanges must be made within 30 days of purchase.  

Returns:

Burlebo® accepts returns for credit or refund (excluding shipping and processing charges) on purchases made directly through our company as long as the returned product is not  on sale at the time of purchase, discontinued, visibly worn or damaged. All sales of gift cards and promotional items are final and are not eligible for return. For full refunds, the product must be returned within 14 days of purchase, and we can only issue credit to the original form of payment.

 

*Discounted / Special Offer items cannot be returned unless damaged.

*Returns/Exchanges only accepted if purchased through Burlebo directly.

Sizing Chart & Care Instructions

Sizing Chart:

 

Chest

Length

Neck

Small

37” (94cm)

27” (68.6cm)

18” (45.7cm)

Medium

41” (104.1cm)

28” (71.1cm)

18” (45.7cm)

Large

45” (114.3cm)

30” (76.2cm)

19” (48.3cm)

X Large

49” (124.5cm)

31.5” (80cm)

20” (50.8cm)

XX Large

53” (134.6cm)

32.75” (83.2cm)

21” (53.3)

Care Instructions:

Machine wash cold with like colors. Only non-chlorine bleach. Tumble dry low or hang dry. Do not iron if decorated.